How does Outsourcing Create Strategic Value for Companies?

Updated April 24, 2024

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As a company decision maker, you always look for ways to drive growth, maximize efficiency and gain a competitive edge. But have you considered the strategic value outsourcing can bring to your organization? At Cambria, with our vast experience across industries, we've witnessed firsthand how outsourcing transforms businesses like yours. Take our Cornestech Order Tracking System project - Angular and ASP.NET Core streamlined order entry and reporting, boosting on-time delivery and operational efficiency. Let's explore how outsourcing creates strategic value and how you can leverage it to reach your goals.

Timeline showcasing the evolution of outsourcing from humble beginnings to a strategic tool for business growth and efficiency

The Evolution of Outsourcing

Outsourcing has evolved from its humble beginnings. What began as a way to delegate non-core tasks has become a powerful tool for business growth. The rise of cloud computing and digital platforms has made outsourcing more accessible than ever , allowing companies to tap into global expertise and scale operations efficiently. We've seen this evolution firsthand, as Cambria grew from a small, family-owned custom programming company to an international software development outsourcing firm. We've successfully completed over 2,565 projects, each customized to our clients' needs, leveraging various technology stacks and programming languages.

Unlocking Strategic Value

Enhancing Business Focus

CEO focusing on core business growth and competencies through strategic outsourcing partnerships

One of the primary benefits of outsourcing is its ability to help you sharpen your focus on core competencies. By delegating non-core functions to specialized providers, you can redirect your time and resources towards activities that truly drive your business forward. Whether it's developing innovative products, expanding into new markets or nurturing customer relationships, outsourcing empowers you to concentrate on what you do best. This strategic focus was key in our development of the ECO-X platform, where ASP.NET Core's performance optimizations and seamless ecosystem integrations enhanced logistics efficiency, leading to increased customer onboarding.

Accessing Global Talent and Expertise

Outsourcing opens up a world of possibilities when it comes to accessing talent and expertise. With the Philippines ranking as a Leader in the global IT-BPM sector according to the Tholons 2016 ranking , you can tap into a vast pool of skilled professionals who bring fresh perspectives and innovative ideas to your projects. In fact, 70% of companies consider access to talent as a primary driver for their outsourcing decisions . By leveraging global expertise, you can stay ahead of the curve and gain a competitive advantage in your industry. This is evident in our work with the Otsuka Survey mobile application, where Xamarin optimized native app performance across platforms and SQL Server integration facilitated secure survey data storage, resulting in increased survey completion rates compared to previous methods.

Driving Cost Efficiency and Savings

Chart displaying significant cost savings achieved by companies through strategic outsourcing initiatives

Cost efficiency is a critical factor in any strategic decision and outsourcing delivers on this front. Industry reports reveal that companies can save an impressive 20-30% on operational costs through outsourcing . By partnering with specialized providers, you can access high-quality services at a fraction of the cost of maintaining in-house teams. This cost optimization allows you to reinvest savings into growth initiatives and stay competitive in your market. Our experience with the DBA24HRS Monitoring System showcases this, where Angular and ASP.NET Core enabled intuitive monitoring dashboards and automated remediation, resulting in reduced monitoring costs for the client.

Navigating Challenges and Risks

Managing Outsourcing Risks

While outsourcing offers numerous benefits, it's crucial to be aware of the potential risks involved. Data security, loss of control over critical processes and potential conflicts with service providers are some of the concerns you must address. However, with effective risk management strategies in place, such as robust contracts, clear communication and regular performance monitoring, these risks can be mitigated. In our experience, thorough due diligence and cultural sensitivity training for team members involved in outsourcing projects can help bridge gaps and promote a harmonious working environment.

Business leaders collaborating effectively with outsourcing partners to overcome challenges and drive success

Overcoming Common Outsourcing Challenges

Outsourcing is not without its challenges. Cultural differences, communication barriers and time zone disparities can pose hurdles in the outsourcing journey. But fear not! These challenges can be overcome through proactive collaboration, efficient project management tools and fostering a strong working relationship with your outsourcing partner. Open lines of communication and mutual trust are the key ingredients for success. Our work with the Leading Edge Gifts, LLC project exemplifies this, where Poco architecture and Twig templating streamlined multi-site management, enabling rapid development iterations and increased customer lifetime value through cross-selling.

The Secret Sauce: Choosing the Right Partner

The success of your outsourcing venture hinges on selecting the right partner. Look for a vendor that aligns with your company's values, has a proven track record and possesses the required expertise. When evaluating potential partners, consider factors such as cultural fit, scalability and flexibility . A partner that understands your company culture and can adapt to your changing needs will be better equipped to deliver sustainable results. Cambria's decision to expand to the Philippines was deliberate, as the country's American-aligned culture and high-level English proficiency provided an ideal place to call home, aligned perfectly with our standards of quality and communication.

Measuring the Impact

Executive analyzing outsourcing KPIs on dashboard to make informed strategic decisions and measure impact

Measuring the strategic value of outsourcing is crucial to assess its impact on your business. Key Performance Indicators (KPIs) help you quantify the benefits and monitor the effectiveness of your outsourcing initiatives. These KPIs may include cost savings, quality improvements, increased productivity, faster time-to-market and enhanced customer satisfaction. Our work on the PHR CLUB project illustrates this, where the multi-platform capability enabled member services across web and mobile, ASP.NET Core simplified third-party integrations, and Xamarin facilitated consistent experiences, ultimately contributing to membership growth year-over-year.

But the true value of outsourcing lies in its long-term benefits. By focusing on core competencies, tapping into global talent and driving cost savings, outsourcing enables you to build a sustainable competitive advantage. It fosters innovation, scalability and flexibility in your operations , allowing you to adapt swiftly to market changes and stay ahead of the competition. The numbers speak for themselves - IT-BPM revenues in the Philippines reached an impressive $35.5 billion in 2023 , showcasing the immense potential of outsourcing. As we've observed, the IT Services market in the Philippines has been experiencing steady growth, driven by increasing demand for digital transformation, rising cloud adoption and government initiatives supporting the IT sector.


Outsourcing is a powerful tool that creates strategic value for companies like yours. By leveraging external expertise and resources, you can enhance your focus, access global talent and achieve cost savings. However, successful outsourcing requires careful planning, effective communication and a diligent evaluation process. With the right partner by your side, you can unlock the full potential of outsourcing and gain a competitive edge in today's dynamic business landscape. At Cambria, we've seen the transformative power of outsourcing firsthand, as evidenced by our diverse portfolio of successful projects across various industries. We invite you to leverage our capabilities to bring your technology goals to life and experience the strategic value that outsourcing can bring to your organization.

This article is part of the Outsourcing series. Read more on how we craft tailored Outsourcing solutions - driving efficient growth, hassle-free:

Frequently Ask Questions (FAQ)

What types of functions can be outsourced?

A wide range of functions can be outsourced, including IT services, software development, finance and accounting, human resources, customer support and even research and development. The key is to identify non-core functions that can be effectively handled by external experts, allowing you to focus on your core business. At Cambria, we've successfully outsourced various functions for our clients, such as web development, mobile app development and database administration.

Choosing the right outsourcing partner involves a thorough evaluation process. Look for a vendor that aligns with your company's values, has a proven track record and possesses the required expertise. Consider factors such as cultural fit, scalability and flexibility. Conduct comprehensive due diligence to ensure you make an informed decision that supports your long-term goals. Cambria's selection of the Philippines as our outsourcing destination was deliberate, as the country's culture and talent pool aligned perfectly with our standards of quality and communication.

To mitigate the risks associated with outsourcing, implement effective risk management strategies. This includes having robust contracts in place, maintaining clear communication channels and conducting regular performance monitoring. Thorough due diligence before selecting a service provider can also help reduce the likelihood of encountering issues down the line. In our experience, investing in cultural sensitivity training for team members involved in outsourcing projects can help bridge gaps and promote a harmonious working environment.

Measuring the success of your outsourcing initiatives involves tracking Key Performance Indicators (KPIs). These KPIs may include cost savings, quality improvements, increased productivity, faster time-to-market and enhanced customer satisfaction. Regularly monitoring and analyzing these metrics will help you assess the impact of outsourcing on your company's performance and make informed decisions. At Cambria, we've seen the positive impact of outsourcing through metrics such as increased on-time delivery, improved operational efficiency and boosted customer engagement.

Absolutely! Outsourcing provides scalability and flexibility to your business operations. As your company grows or experiences fluctuations in demand, outsourcing allows you to quickly adjust your resources without the need for significant investments or restructuring. This agility enables you to seize new opportunities and respond effectively to market changes, supporting your long-term growth strategy. Cambria's own growth from a small, family-owned custom programming company to an international software development outsourcing company is a testament to the scalability and growth potential that outsourcing can provide.

Ready to Elevate Your Software Development Strategy?

At Cambria, we understand the strategic value outsourcing brings to your business. With 40 years of expertise in Software Development Outsourcing, we're here to ensure your company thrives in a competitive landscape. Whether you're looking to manage a project end-to-end, require custom software development, or need to augment your team with expert developers, we offer tailored solutions that align with your company's vision of growth and efficiency. Experience significant cost savings of 60-80% on development costs and address your specific needs with our specialized cooperation models. Don't let the opportunity to optimize your operations and secure a competitive edge pass you by. Request a Free Quote today and take the first step towards a partnership that transforms your software development capabilities.

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About Cambria Software

We have been providing custom software development services since 1984, offering expert programming in multiple languages to build high-performance websites and applications for our clients.

Leading software outsourcing authority

Our experts in various programming languages and tools enable us to provide custom programming services that create tailored software solutions for our clients, ensuring the highest quality of service.

Our engagement models guarantee excellent service, and our history of success makes us the go-to choice for all software development needs. We are a leading authority in software outsourcing, providing unparalleled customer service.

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Our tailored staff augmentation service enables teams to benefit from offshore talent. Our flexible hiring pool offers a cost-effective solution and the augmented team is committed to our clients, integrating seamlessly into existing company development projects.